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IBM Essentials ServicePac 3 Years 24x7x4 Hour Response Hardware and Software Support for IBM xSeries Servers PDF

Computing > Service Packs

IBM

Part Code: 91Y6422Fastfind:2LLDC
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IBM Essentials ServicePac 3 Years 24x7x4 Hour Response Hardware and Software Support for IBM xSeries Servers at Memory Express

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The Essentials ServicePac offering provides three-year 24x7x4 hour response hardware warranty upgrade, including three-year Remote Technical Software Support for clients running Microsoft Windows and Linux (Red Hat and SUSE) operating systems. IBM Systems Director support is also included. These Warranty Upgrade and Support Line combination offerings are offered within a single part number for ease of sale with IBM System x servers. With this ServicePac offer, you get an upgrade solution and Software Support at the same time you purchase the IBM machine. The number of unique ServicePac offerings are kept to a minimum, and each part number supports a range of machine types. To select the correct ServicePac offering for a particular machine type, a Selection Guide is available with a complete list of machine types for cross-reference.
Contract Period3 Years
Response Times4 Hours
Service Coverage24 hours a day / 7 days a week

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The Essentials ServicePac offering provides three-year 24x7x4 hour response hardware warranty upgrade, including three-year Remote Technical Software Support for clients running Microsoft Windows and Linux (Red Hat and SUSE) operating systems. IBM Systems Director support is also included. These Warranty Upgrade and Support Line combination offerings are offered within a single part number for ease of sale with IBM System x servers. With this ServicePac offer, you get an upgrade solution and Software Support at the same time you purchase the IBM machine. The number of unique ServicePac offerings are kept to a minimum, and each part number supports a range of machine types. To select the correct ServicePac offering for a particular machine type, a Selection Guide is available with a complete list of machine types for cross-reference.

Support

Contract Period3 Years
Response Times4 Hours
Service Coverage24 hours a day / 7 days a week
CompatibilityIBM System x3630 M3 (7377), x3200 M3 (7327), x3620 (7376), x3550 M3 (7964), x3550 (7978), x3550 M2 (7946), BladeCenter HS22 (7870/7871), BladeCenter HX5 (7872/7873), BladeCenter LS22 (7901), BladeCenter HC10 (7996) and BladeCenter HS12 (8014) Servers

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ProductIBM Essentials ServicePac 3 Years 24x7x4 Hour Response Hardware and Software Support for IBM xSeries Servers
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