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HP 3 Year 4 Hour 13x5 On-Site Hardware Support PDF

Computing > Service Packs

HP

Part Code: HA103A3Fastfind:5X9H
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HP 3 Year 4 Hour 13x5 On-Site Hardware Support at Memory Express

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Increase equipment availability and productivity with rapid-response On-Site and remote support for your HP hardware, as well as selected multivendor equipment. This flexible Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing and imaging devices
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials
TypeExtended Warranty
Services ProvidedOn-Site Service
Contract Period3 Years
Response Times4 Hours
Service Coverage13x5

Features

Specification

General

Increase equipment availability and productivity with rapid-response On-Site and remote support for your HP hardware, as well as selected multivendor equipment. This flexible Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing and imaging devices
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials

Support

TypeExtended Warranty
Services ProvidedOn-Site Service
Contract Period3 Years
Response Times4 Hours
Service Coverage13x5

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Compatible Products

Servers | Tape Drives and Libraries | Tape Drives and Libraries | Disk arrays |

Servers

Code   Man Description PriceAddView
AJ753A
FF: 55HW8
HP HP StorageWorks 2012sa Dual Controller Modular Smart Array HP HP StorageWorks 2012sa Dual Controller Modular Smart Array £4141.29
£4969.55 inc VAT
Add View
AJ752A
FF: 55HW6
HP HP StorageWorks 2012sa Single Controller Modular Smart Array HP HP StorageWorks 2012sa Single Controller Modular Smart Array £3589.86
£4307.83 inc VAT
Add View

Tape Drives and Libraries

Code   Man Description PriceAddView
AD597A
FF: 5CM2H
HP HP StorageWorks MSL6030 0 Drive Ultrium Library HP HP StorageWorks MSL6030 0 Drive Ultrium Library £3819.44
£4583.33 inc VAT
Add View
AD609A
FF: 5CM2Y
HP HP StorageWorks MSL6030 2 Ultrium 960 Drive FC Tape Library HP HP StorageWorks MSL6030 2 Ultrium 960 Drive FC Tape Library £23816.54
£28579.85 inc VAT
Add View
AD608A
FF: 5CM2X
HP HP StorageWorks MSL6030 1 Ultrium 960 Drive FC Tape Library HP HP StorageWorks MSL6030 1 Ultrium 960 Drive FC Tape Library £7129.14
£8554.97 inc VAT
Add View
Q1566A
FF: 5CLXP
HP HP Internal DAT 72x6 Tape Autoloader HP HP Internal DAT 72x6 Tape Autoloader £709.72
£851.66 inc VAT
Add View
A7996A
FF: 5CM3F
HP HP StorageWorks MSL6030 2 Ultrium 960 Drive Library HP HP StorageWorks MSL6030 2 Ultrium 960 Drive Library £20151.04
£24181.25 inc VAT
Add View
AL563A
FF: 311JK
HP HP StorageWorks 9000 Virtual Library System Switch Interlink Kit HP HP StorageWorks 9000 Virtual Library System Switch Interlink Kit £Call us
020 8453 9700
View
AD606A
FF: 5CM2T
HP HP MSL6030 1 Ultrium 960 Drive Library HP HP MSL6030 1 Ultrium 960 Drive Library £11451.32
£13741.58 inc VAT
Add View
AD607A
FF: 5CM2W
HP HP StorageWorks MSL6030 2 Ultrium 960 SCSI Drive Library HP HP StorageWorks MSL6030 2 Ultrium 960 SCSI Drive Library £19084.18
£22901.02 inc VAT
Add View
AD600A
FF: 5CM2L
HP HP StorageWorks MSL6030 1 Ultrium 460 Drive FC Library HP HP StorageWorks MSL6030 1 Ultrium 460 Drive FC Library £9789.71
£11747.65 inc VAT
Add View
Q1567A
FF: 5CLXR
HP External DAT 72x6 Tape Autoloader HP External DAT 72x6 Tape Autoloader £1304.92
£1565.90 inc VAT
Add View
A7995A
FF: 5CM3D
HP HP Storageworks MSL6030 Tape Library Starter Kit HP HP Storageworks MSL6030 Tape Library Starter Kit £8972.31
£10766.77 inc VAT
Add View
AL562A
FF: 55HXR
HP HP StorageWorks 9000 Virtual Library System 40TB Capacity Module HP HP StorageWorks 9000 Virtual Library System 40TB Capacity Module £68552.69
£82263.23 inc VAT
Add View
AD601A
FF: 5CM2M
HP HP StorageWorks MSL6030 2 Ultrium 460 Drive FC Tape Library HP HP StorageWorks MSL6030 2 Ultrium 460 Drive FC Tape Library £11653.60
£13984.32 inc VAT
Add View
AD598A
FF: 5CM2J
HP HP StorageWorks MSL6030 1 Ultrium 460 Drive Library HP HP StorageWorks MSL6030 1 Ultrium 460 Drive Library £4913.72
£5896.46 inc VAT
Add View
AD597B
FF: 55HBX
HP HP StorageWorks MSL6030 0 Drive Ultrium Library HP HP StorageWorks MSL6030 0 Drive Ultrium Library £3347.21
£4016.65 inc VAT
Add View

Tape Drives and Libraries

Code   Man Description PriceAddView
Q1512B
FF: 5CLXM
HP HP StorageWorks Ultrium 460 Array Module (Carbon) - Offline Hot-Swap Tape Drive for StorageWorks Tape Array 5300 HP HP StorageWorks Ultrium 460 Array Module (Carbon) - Offline Hot-Swap Tape Drive for StorageWorks Tape Array 5300 £2449.24
£2939.09 inc VAT
Add View
EH921A
FF: 55647
HP HP StorageWorks LTO-4 Ultrium 1760 SCSI Internal Tape Drive HP HP StorageWorks LTO-4 Ultrium 1760 SCSI Internal Tape Drive £1470.67
£1764.80 inc VAT
Add View
Q1520A
FF: 4DTXH
HP HP Ultrium 460 Tape Drive (External) HP HP Ultrium 460 Tape Drive (External) £Call us
020 8453 9700
View
Q1518A
FF: 4DTXG
HP HP Ultrium 460 Tape Drive - Internal (Carbon) HP HP Ultrium 460 Tape Drive - Internal (Carbon) £Call us
020 8453 9700
View
EH922A#ABU
FF: 478W9
HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive £Call us
020 8453 9700
View
Q1520B#ABU
FF: 35BYG
HP HP Ultrium 460 Tape Drive (External) Carbon HP HP Ultrium 460 Tape Drive (External) Carbon £Call us
020 8453 9700
View
Q1588B
FF: 5TB1B
HP HP DAT 160 External SAS Tape Drive HP HP DAT 160 External SAS Tape Drive £660.79
£792.95 inc VAT
Add View
EH922A
FF: 557FF
HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive £1618.81
£1942.57 inc VAT
Add View
EH922AR
FF: 558RF
HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive (REMARKETED) HP HP StorageWorks LTO-4 Ultrium 1760 SCSI External Tape Drive (REMARKETED) £Call us
020 8453 9700
View
Q1588A
FF: 5566G
HP HP StorageWorks DAT 160 External SAS Tape Drive HP HP StorageWorks DAT 160 External SAS Tape Drive £660.79
£792.95 inc VAT
Add View

Disk arrays

Code   Man Description PriceAddView
335921-B21
FF: 5CM6L
HP HP StorageWorks MSA20 - 2U Rack Mountable 12 Drive SATA External Enclosure HP HP StorageWorks MSA20 - 2U Rack Mountable 12 Drive SATA External Enclosure £1537.23
£1844.68 inc VAT
Add View
EH938A
FF: 55KC2
HP HP StorageWorks D2D4004i Backup System with 4.5TB of Disk Storage HP HP StorageWorks D2D4004i Backup System with 4.5TB of Disk Storage £10774.91
£12929.89 inc VAT
Add View
EH942A
FF: 55KC4
HP HP StorageWorks D2D4009FC Backup System with 9.0TB of Disk Storage HP HP StorageWorks D2D4009FC Backup System with 9.0TB of Disk Storage £23709.06
£28450.87 inc VAT
Add View
366172-B21
FF: 5CM78
HP HP StorageWorks MSA20 Starter Kit - 2U Rack Mountable 12 Drive SATA External Enclosure with a Smart Array 6402 Array Controller HP HP StorageWorks MSA20 Starter Kit - 2U Rack Mountable 12 Drive SATA External Enclosure with a Smart Array 6402 Array Controller £1810.78
£2172.94 inc VAT
Add View
EH941A
FF: 55KC3
HP HP StorageWorks D2D4004FC Backup System with 4.5TB of Disk Storage HP HP StorageWorks D2D4004FC Backup System with 4.5TB of Disk Storage £12067.83
£14481.40 inc VAT
Add View
377473R-605
FF: 55D1P
HP HP StorageWorks Modular Smart Array 20 Enclosure ONLY (REMARKETED) HP HP StorageWorks Modular Smart Array 20 Enclosure ONLY (REMARKETED) £1489.43
£1787.32 inc VAT
Add View
335880-B21
FF: 55CW9
HP HP StorageWorks MSA500 Modular Smart Array (G2) SCSI Cluster Storage (includes 2 x Host Bus Adaptors) HP HP StorageWorks MSA500 Modular Smart Array (G2) SCSI Cluster Storage (includes 2 x Host Bus Adaptors) £1816.34
£2179.61 inc VAT
Add View
EH939A
FF: 311JT
HP HP StorageWorks D2D4009i Backup System with 9.0TB of Disk Storage HP HP StorageWorks D2D4009i Backup System with 9.0TB of Disk Storage £Call us
020 8453 9700
View
AG643A
FF: 45NJ4
HP HP StorageWorks MSA20 - 2U Rack Mountable 12 Drive SATA External Enclosure with 1.5TB HP HP StorageWorks MSA20 - 2U Rack Mountable 12 Drive SATA External Enclosure with 1.5TB £Call us
020 8453 9700
View

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